Cannot Find API Platform Connected App?
Question:
We use a gateway (Kong) between Salesforce and external systems, and I need to add the consumer key of the Salesforce connected app “API Platform” to Kong for authentication. However, I cannot find “API Platform” in the “App Manager” or “Manage Connected Apps” menu.
I searched for a solution but couldn’t find anything relevant. Where can I locate this connected app?
Answer:
If you cannot find the “API Platform” connected app in “App Manager” or “Manage Connected Apps,” try the following solutions:
Boost your career with CRS Info Solutions’ Salesforce online training, offering expert guidance and practical experience. Master the Salesforce ecosystem through comprehensive, hands-on learning.
1. Check for Admin Visibility Restrictions:
Some connected apps are only visible to admins with the right permissions. Make sure you have “View Setup and Configuration” and “Manage Connected Apps” enabled. Without these, the app may not appear in the UI.
2. Search in Installed Packages:
If the connected app was installed as part of a package, go to Setup > Installed Packages and check if it is part of a managed package.
3. Use SOQL Query:
If the app isn’t visible in the UI, try querying for it in the Developer Console:
SELECT Id, Name FROM ConnectedApplication WHERE Name = 'API Platform'Explanation : This SOQL query retrieves the Id and Name of the connected application named “API Platform” from the ConnectedApplication object. It helps verify if the connected app exists in the Salesforce org by querying its name.
4. Check OAuth Policies:
Some connected apps have restricted OAuth policies that hide them from standard lists. Try navigating to Setup > OAuth Custom Scopes to see if any restrictions apply.
5. Review Named Credentials and Remote Site Settings:
If the app interacts with external systems, check Setup > Named Credentials and Setup > Remote Site Settings for any related entries.
6. Use Salesforce CLI:
You can also retrieve metadata using Salesforce CLI:
sf project retrieve start -m ConnectedAppThis will pull the metadata, allowing you to check for the app in your local files.
Summing Up
If you’re unable to find the “API Platform” connected app in the usual locations, it may be hidden due to permissions, part of a managed package, or have restricted OAuth policies. Ensure you have the necessary admin permissions, check the Installed Packages for its presence, or use a SOQL query to locate it. If it’s related to external integrations, review Named Credentials or Remote Site Settings. Using Salesforce CLI to retrieve metadata could also help in confirming its existence and details.
Master Salesforce with Expert Training in Hyderabad
Kickstart your career with our comprehensive Salesforce training in Hyderabad. Whether you’re new to Salesforce or looking to enhance your skills, our program offers specialized tracks in Salesforce Administration, Development, and Artificial Intelligence. We equip you with the knowledge and hands-on experience necessary to excel in the tech industry.
Our training program includes interactive modules, real-world projects, and expert-led sessions to ensure you’re fully prepared for certification exams and interviews. Our experienced instructors provide personalized attention, making even complex concepts easy to understand.
Start your journey to success today! Enroll for the free demo and set yourself on the path to a rewarding future!!!
Related Posts :
