How Do I Get Started Working with JSON in Apex?
Question: I have a specific JSON structure in mind that I need to work with. The goal is to either deserialize a JSON string coming in from a web service into an Apex object or serialize Apex data into a JSON string for sending it to another system. How should…
Handling HTML Output in Salesforce Digital Experience Chatbots
Question: We are building a chatbot for a Salesforce Digital Experience site and need it to handle HTML-formatted output dynamically. Currently, we use prompts in Prompt Builder that generate HTML-formatted text. This text is written into Salesforce long rich text area fields, leveraging their rich text formatting capabilities. However, when…
Workaround for Offset 2000 limit on SOQL Query
Question: I am implementing standard query pagination using the Salesforce SOAP API. The logic I use involves the following structure: While this works well for smaller datasets, I encounter the 2000 OFFSET limit when dealing with larger datasets. The error encountered is: NUMBER_OUTSIDE_VALID_RANGE. Salesforce recommends using a QueryLocator with queryMore…
What causes the “Unable to find Apex action class” error?
Question: Why do I get the error “Unable to find Apex action class” when creating a new version of a 2nd generation package? When working with 2nd Generation Salesforce Packages (2GP), developers often face challenges while creating new versions of packages or when adding new components to existing packages. One…
Why is my OmniScript not visible on the Experience Cloud page?
Question: I added a Lightning Web Component (LWC) to an OmniScript and placed the OmniScript on an Experience Cloud page. However, when I preview the page, the OmniScript does not appear. What could be causing this issue, and how can it be resolved? Answer: The most likely reason for this…
Can LIKE Work with Multiple Values in SOQL Queries?
Question: Is it possible to use the LIKE operator in SOQL with a list of values in a manner similar to the IN operator? For example: Here, nameList would be a list of strings such as [‘Acme%’, ‘Ib%’]. While dynamic queries using OR for each element in the list are…
What Is Salesforce Data Loader?
What is Data Loading? Data loading is the process of transferring data from one system to another in an automated way. Instead of manually entering records, businesses use data loading to import and export large volumes of data quickly and accurately. This helps prevent errors, duplicate records, and inefficiencies that…
How is Aggregate Code Coverage Calculated in Salesforce?
Question: Imagine a Salesforce org with two classes and their respective test coverage statistics: How is aggregate test coverage calculated for the org? Does Salesforce determine the coverage by averaging the percentages for each class (e.g., Class 1: 50%, Class 2: 100%, average = 75%), or does it calculate the…
Why do Enums and Properties behave differently in test coverage?
Question: Consider the following examples: In this case, the muENUMS class does not appear in the test coverage report. Even if the enum values are used in tests, Salesforce indicates that there are 0 lines to cover. When instantiating coverageExample in a test, the class appears in the coverage report…
Retrieving Salesforce Metadata for CI/CD with CLI Tools
Question: I am new to setting up CI/CD for Salesforce and am trying to sync metadata from a Dev Hub org to my local project. Here’s how I created my project repository: This command generated the following project structure: The manifest/package.xml file looks like this: I created metadata like custom…

