A step-by-step guide to the ServiceNow CSA exam

Are you preparing to pass the ServiceNow System Administrator Certification Exam and wish to become a Certified System Administrator (CSA)?

This Certification does not only demonstrate your mastery of the ServiceNow and cloud computing processes, but also allows you to advance in your career as a candidate with the exact skills and knowledge needed for configuration, implementation, and maintenance of the ServiceNow platform.

In other words, it might be one of the most important certification exams in your career. Therefore, you definitely want the preparation and testing process to be as smooth and thorough as possible. Only that way toy will manage to get the most out of your certification as a ServiceNow Administrator.

In this article, we will provide general information about the ServiceNow CSA exam as well as a thorough preparation guide that will help you make informed decisions and get face the test with all the confidence, skills, and knowledge needed to pass it with flying colors.

What is a ServiceNow CSA Exam?

The main (and often the only) question asked about the ServiceNow CSA exam on various professional forums is what the exam consists of and hard it is in general.

Here is some basic information that will help you get a grip on ServiceNow CSA testing:

• You will be given 90-minutes to answer all the questions;
• The test will contain 60 questions;
• The overall volume of the test is 100%, from which:
• – Users and Tasks 10%
• – User Interface and Navigation 20%
• – Service Automation 20%
• – Introduction to Scripting and Development 20%
• – Data Administration 30%
• To pass the ServiceNow CSA exam, you need to score at least 75% 

Thoroughly-planned preparation is the key to passing any exam. That is why we have prepared a guide that will help you plan and schedule every step to be most efficient, and get your ServiceNow certification faster, without rushing yourself into stress and anxiety.

Start with scheduling your exam.

Many would suggest that you schedule your ServiceNow CSA exam only when you feel that you are fully ready, but practice shows that this way is much less efficient. 

When you know how much time that you have for preparation you will manage to plan and schedule the process most efficiently.

Seek mentorship

It is pretty hard to prepare for the test when you are going to take it for the first time and only have theoretical knowledge about the process and organization of the ServiceNow CSA process.

That is why it is essential to seek guidance from a trustworthy training program or a mentor, who is familiar with the examination process. Make sure that you are addressing the job-oriented training option, the one that will provide you with the practical knowledge and assignments essential to work out the confidence you need to gain the ServiceNow certification.

Be persistent

Certification processes are often taken lightly as many people still think that they are nothing more than another pretty line in a resume. However, when it comes to the ServiceNow CSA exam, it is essential to be persistent and leave no stone unturned.

It means that you need to get into every small detail considering the fact that the passing score is quite high (75%). And not give up if you fail your first attempt, use this experience as a chance to see your weak points and focus on them in your further preparation.

Take Mock Exams

As we have already mentioned, failure is a great learning opportunity when it comes to preparing for the ServiceNow CSA testing. However, it does not mean that you need to fail an actual Certification exam to polish your skills and knowledge. Ask your training institute, mentor, or colleague to provide you with mock exams to practice. There are plenty of those tests online as well. Although they are not the Certification test that will be relevant this year, they often have the same ratio of relevant topics, and intensity of questions to let you get a grip of the atmosphere of the actual ServiceNow CSA test.

ServiceNow certification is the indicator of your knowledge, skills, and capability as a provider of cloud computing services that allow your employer to enjoy all the benefits of serverless computing technologies in security, customer service, IT, human resources (HR), and business apps.

Thorough preparation for the ServiceNow CSA testing requires careful planning, assistance, and mentorship as well as your own dedication to the idea of becoming a Certified ServiceNow Admin. Choose your battles carefully, work out your own schedule, and move at the pace most comfortable and compatible with your lifestyle and career. That way you will not only get your ServiceNow certification from the first attempt, but also manage to get the most from the preparation process and the benefits it carries.