Salesforce News: End of Support for Workflow Rules & Process Builder
Introduction:
Salesforce has announced that it will no longer support Workflow Rules and Process Builder after December 31, 2025. This decision is part of Salesforce’s commitment to focusing on a modern, low-code automation solution: Flow Builder. The retirement of these features marks a significant shift in
the importance of adapting to the evolving landscape of Salesforce automation tools.
Understanding the Change:
The discontinuation of support for Workflow Rules and Process Builder means that after 2025, these features will no longer receive customer support or bug fixes. This change is driven by Salesforce’s desire to streamline its automation offerings and provide a more powerful and flexible tool in the form of Flow Builder. Flow Builder offers a unified approach to automation, enabling complex workflows and processes to be built with a low-code, drag-and-drop interface.
Preparing for the Transition:
To ensure a smooth transition, Salesforce users are encouraged to start planning the migration of their existing workflows and processes to Flow Builder. Given the complexity of some organizations’ setups, this migration could require considerable time and testing. Salesforce provides a “Migrate to Flow” tool and extensive support resources to assist users in this process. By proactively migrating to Flow Builder, users can take advantage of its enhanced capabilities and ensure their automation remains supported and up-to-date.
Taking Action:
To identify affected workflows and processes, users can navigate to the Workflow Rules and Process Builder sections in Salesforce Setup and check for active rules and processes. Starting the migration process early is crucial to avoid disruptions to automation after the end-of-support date. Although Workflow Rules and Process Builder may continue to function post-2025, the lack of support and bug fixes could pose risks to business operations.
Conclusion:
As the support for Workflow Rules and Process Builder approaches its end, Salesforce users are encouraged to transition their automation processes to Flow Builder by December 31, 2025. Not migrating by this deadline may lead to a lack of customer support and unresolved bugs for existing processes.
The end of support for Workflow Rules and Process Builder signifies a shift towards a more modern and efficient automation tool in Salesforce. By embracing Flow Builder, users can future-proof their automation strategies and leverage the advanced capabilities it offers. The transition may require effort and planning, but the long-term benefits of a more robust and flexible automation solution are well worth it.
