Can Digital Experience Chatbots Parse HTML?

On June 4, 2025, Posted by , In Salesforce, By ,,, , With Comments Off on Can Digital Experience Chatbots Parse HTML?

Question We are using Prompt Builder to generate outputs in abridged HTML format to be written into Salesforce records with long rich text area fields. The HTML formatting ensures that the output appears correctly when stored and viewed in Salesforce. However, in the near future, we also need this information…